Terms and Conditions for Brenz Pizza Co. Website and Mobile Application

1. Introduction

Welcome to the Brenz Pizza Co. mobile application ("App"). By downloading, accessing, or using our App, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you must not use our App.

2. Services Description

The App provides the following services:
- Online ordering of Brenz Pizza Co. products
- Customer rewards program participation
- Payment processing through third-party providers
- Display of menu items, pricing, and product descriptions
- Special offers and promotionsAll content, including menu items, prices, images, and descriptions, are subject to change without notice.

3. Risk Allocation and Liability

Brenz Pizza Co. expressly disclaims all liability related to:
- Use or inability to use the App
- Any actions taken through the App
- Accuracy of product representations
- Portion sizes or ingredient arrangements
- Technical issues or service interruptions
- Third-party payment processingThe appearance of products may vary from images shown in the App.

4. Warranty Disclaimer

ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

5. Rights of Use

Users are granted a limited, non-exclusive, non-transferable license to:
- Download and install the App on personal mobile devices
- Access and use the App's features for personal, non-commercial purposes
- Participate in the rewards program according to its termsUsers may not:
- Modify, decompile, or reverse engineer the App
- Use the App for any illegal or unauthorized purpose
- Transfer or sell their account or rewards points
- Create multiple accounts for fraudulent purposes

6. Conditions of Use

Age and Location Restrictions

- Users must be at least 13 years of age to use the App
- Users must be at least 18 years of age to make purchases
- Service availability is limited to Brenz Pizza Co.'s operating locations
- Delivery areas are subject to restaurant location restrictions

Account Requirements

- Valid email address and phone number required
- Accurate personal information must be maintained
- Users are responsible for maintaining account security
- One account per person

7. Refunds and Cancellations

Order Cancellation

- Orders can be canceled only before preparation begins
- Contact the restaurant directly for immediate cancellation
- Refunds for canceled orders will be processed within 1-3 business days

Refund Policy

- Issues with order quality must be reported within 120 minutes of delivery/pickup
- Refunds are issued at management's discretion
- Proof of purchase required for all refund requests
- Store credit may be offered in lieu of monetary refunds at manager's discretion

8. Payment Methods

- Payments are processed through secure third-party payment processors
- Accepted payment methods online include major credit cards, debit cards, and Brenz gift cards.
- Gift cards purchased in-shop or online can be used at checkout
- All transactions are subject to verification
- Multiple forms of payment may be used for a single transaction

9. Privacy and Data Protection

We collect and process personal data as described in our Privacy Policy. By using the App, you consent to such processing and warrant that all data provided is accurate.

10. Modifications to Terms

Brenz Pizza Co. reserves the right to modify these Terms at any time. Users will be notified of significant changes through the App or email. Continued use of the App following changes constitutes acceptance of modified Terms.

11. Termination

We reserve the right to terminate or suspend access to the App, without prior notice or liability, for any reason, including breach of these Terms.

12. Contact InformationFor questions about these Terms, please contact:

Brenz Pizza Co. Corporate Offices
4967 E Dublin Granville Rd
Columbus Ohio, 43081

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction to be specified by Brenz Pizza Co.], without regard to its conflict of law provisions.